Privacy Policy

Effective Date: 12.01.2025

Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, pigluck.io (the "Website"). By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Email address, wallet address, contact details (when voluntarily submitted), identity verification data (for KYC/AML purposes if applicable).
• Non-Personal Information: IP address, browser type and version, device information, operating system, usage data (pages visited, time on site, etc.).
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and for analytics purposes.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and maintain the lottery platform.
• To communicate with users.
• To process transactions.
• To ensure platform integrity and security.
• To comply with legal obligations (including anti-money laundering regulations).
• For customer support and dispute resolution.
• For analytics and performance optimization.

3. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following cases:

• With service providers performing functions on our behalf (e.g., cloud storage, KYC verification).
• When required by law, court order, or regulatory authorities.
• To enforce our terms and protect our rights and property.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

6. User Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent (where processing is based on consent).
• Object to or restrict data processing.
• Lodge a complaint with a data protection authority.

To exercise your rights, please contact us at support@.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@pigluck.io

Phone: +1 000 000 0000

Support Hours: 24h (email)